
You can download Fetch here. Fetch is free to try for 30 days, then costs $25 (as of May 2006).
1. When Fetch is opened you will see a window similar to the one below:

2. Enter ftp.generalgraphicscorp.net as your host name (as pictured above), and then the username and password that was supplied to you by General Graphics. (You can same these settings by clicking on the heart icon (Shortcut Menu) and choosing to make a Shortcut. The settings will be saved in the Shortcut Menu.) Click on the Connect button when finished.
3. When you have connected to the General Graphics FTP Server you will see a window similar to the one below:

4. To upload a file click the "Put" icon and choose the file (or drag and drop it into the above window). To download a file, select the file you want to download and click the "Get" icon (or drag the desired file to the desktop or an open finder window).
If you have any more problems visit the Fetch Support Website.